Technical Manager (RevOps) | AI Automation Specialist | Data Engineer
Transforming revenue operations through AI-driven automation, seamless integrations, and intelligent data pipelines. Building systems that eliminate manual effort and accelerate GTM processes.
9+ years of experience building revenue operations systems at Kissflow, transforming manual processes into AI-powered automation.
My journey started as a Software Engineer, evolved through Marketing Tech and RevOps Systems leadership, and now as Technical Manager (RevOps), I lead the integration of AI into GTM processes. I've built systems that streamline lead generation, automate CRM workflows, predict customer churn, and create unified data pipelines across sales, marketing, and finance.
From developing the Customer Success Platform (Unify) to creating engagement scoring systems and implementing AI-driven competitor intelligence, I specialize in reducing manual effort and accelerating revenue generation through intelligent automation. I believe that the future of RevOps lies in seamless integrations, real-time insights, and AI that augments human decision-making.
Centralized knowledge hub storing documents, collateral, videos, and enablement materials with LLM-powered chat interface for instant insights. Extracts intelligence from meeting transcriptions and recordings to inform GTM strategy.
Automated competitor intelligence system that extracts, analyzes, and tracks competitive insights from multiple sources to inform GTM strategy and positioning.
Advanced data enrichment workflows leveraging Clay for automated lead qualification, company intelligence gathering, and personalized outreach at scale.
Real-time buyer intent and engagement signal tracking system that captures website activity, content engagement, and product usage to identify high-value opportunities.
Customer Success Platform (Unify) tracking platform usage for every account, analyzing customer behavior patterns, purchase trends over time, and predicting churn probability using ML models to enable proactive customer success interventions.
Automated data governance system maintaining CRM data quality through validation rules, duplicate detection, field completion, and standardization, ensuring sales teams work with accurate and up-to-date customer information.
AI-powered system extracting insights from meeting recordings (Gong, Chorus) and automatically populating CRM fields with next steps, pain points, and key discussion topics.
End-to-end lead generation platform with engagement scoring, multi-touch attribution, automated lead routing, and predictive lead scoring using historical conversion data.
Government of Tamil Nadu
Contributed to creating a GenAI-based Thirukural web application, making ancient Tamil wisdom accessible through modern AI technology.
Thirukural.AIKissflow Inc
Recognized for building the Customer Success Platform (Unify) as an individual contributor, enabling churn prediction through product usage analysis and customer journey tracking.
Kissflow Inc
Awarded for integrating sales and marketing processes in CRM through custom-built automation applications, significantly reducing manual effort across teams.
Thoughts on AI, technology, and innovation
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